Free preview · The Operating Manual

Opening & Closing Checklist

Run the same day, every day, whoever opens and closes.

What it is: the standard opening and closing checklists that come with every V12 workspace, with guidance on how to use them

What it teaches: how to run every day the same way, whoever is on shift

Industry: general retail, ecommerce and local delivery; not jurisdiction-specific

Type: template

Verified: matches the V12 workspace’s built-in checklists as of October 21, 2026

Opening

One person owns each shift’s checklist and ticks every item. A skipped item gets a one-line reason.
“Top sellers” means the 5–10 products that make most of your sales. Count them every day; count everything else weekly.
“Reconciled” means the cash and payments you took match the day’s orders. Write down any difference the same day.
Add your own steps where your business needs them: a temperature log, a delivery vehicle check, ID-check reminders. (In V12, Command and Sovereign add custom steps to the workspace checklist.)
Review the list monthly. If a step keeps getting skipped, either it isn’t needed or it isn’t clear.

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